Returns and Refunds
MPR Taxi Service Returns and Refunds Policy
1.Booking Cancellations
Cancellation by User: You may cancel your booking at any time before the scheduled pick-up time. Cancellation fees may apply based on the timing of the cancellation.
Cancellation by MPR Taxi Service: We reserve the right to cancel a booking due to unforeseen circumstances. In such cases, you will receive a full refund.
2.Refunds
Eligibility: Refunds are available for cancellations made within the allowed time frame and for services not provided due to our fault.
Processing Time: Refunds will be processed within 5-7 business days after the cancellation is confirmed.
Method: Refunds will be credited back to the original method of payment.
3. No-Show Policy
If you do not show up at the designated pick-up location within the specified time, your booking may be considered a no-show, and no refund will be issued.
4. Contact Us
For any issues related to cancellations and refunds, please contact our customer support team at refunds@mprtaxiservice.com.